At Comme des Garçons – Australia, we are committed to delivering your order safely and efficiently across Australia.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday).
- Orders are not processed on weekends or public holidays.
- You will receive an order confirmation email after your purchase.
Please ensure your shipping details are correct at checkout to avoid delays.
Shipping Time
- Estimated delivery time: 7–14 business days
- Delivery times may vary depending on your location and carrier conditions.
Please note that unexpected delays (weather, customs, carrier disruptions) may affect delivery times.
Shipping Fees
- Shipping costs (if applicable) are calculated at checkout.
- Any applicable taxes or duties are the responsibility of the customer unless stated otherwise.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details (if available).
Tracking updates may take 24–48 hours to appear in the carrier system.
Incorrect Address
If an incorrect or incomplete address is provided:
- We are not responsible for lost or delayed shipments.
- Additional shipping fees may apply for reshipment.
Please contact us immediately if you notice an error in your address.
Lost or Delayed Packages
If your package is significantly delayed or marked as delivered but not received, please contact us within 7 days of the delivery date so we can assist you.
Contact Us
For shipping inquiries:
📍 38 Ridge Road, Burgowan
Queensland, 4659
Australia
📧 [email protected]
📞 +61 412 315 678